Google Maps customers shocked as Timeline information vanishes

Abstract

Customers on Reddit are reporting that their Google Maps Timeline information has instantly disappeared.
It is unclear what’s inflicting the difficulty, however it seems to be a bug, as some customers have been capable of restore their information.
One doable answer is popping Timeline on and off once more, or clearing your cache.

In case your Google Maps Timeline historical past has instantly disappeared with out a hint, don’t be concerned, you are not alone.

Many customers on Reddit are reporting that their Google Maps Timeline history is lacking and that they cannot restore it (by way of 9to5Google). Some customers state that after they open Timeline within the Google Maps app, they obtain the message “No visits for at the present time” for day-after-day they examine, whatever the 12 months, indicating that years of their Google Maps Timeline historical past appear to have vanished. One Reddit user mentioned 11 years of their Timeline historical past was “worn out.”

Customers experiencing the difficulty have moved their Timeline information to on-device storage, as initiated by Google final 12 months, with Timeline activated within the app’s nook. You possibly can take a look at the unique Reddit thread that first reported the difficulty beneath.

Google Maps

OS: iOS, Android
Model: Google
Value: Free

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There’s a doable answer to the issue

Timeline information moved from cloud storage to native gadget storage final 12 months

The optimistic information is that this drawback appears to be a glitch and never everlasting, and a few customers have efficiently recovered their Timeline information.

One Reddit user talked about that clearing their cache restored performance, permitting Google Timelines to show their historical past once more. Another user discovered that turning Timeline information off and again on once more (with out deleting any information) resolved their drawback, bringing again a decade of their Timeline historical past.

The precise reason for this concern stays unclear, and it’s unsure whether or not any Timeline information has truly been deleted. Moreover, this drawback doesn’t appear widespread, impacting solely a subset of customers. It is essential to notice, this concern seems unrelated to the Timeline purge that Google began implementing final 12 months, which requires customers to switch their timeline historical past to native gadget storage, as Google is discontinuing cloud storage for Timeline information. Hopefully this concern will get resolved by Google for impacted customers sooner reasonably than later.